CASE STUDY | LEADERSHIP DEVELOPMENT

Resilience Coaching Circles Battle Burnout and Stress

Challenge:

• When COVID hit, Mary Washington Healthcare realized that those in the critical role of director suddenly faced a clear burnout risk.

Solution:

• Directors needed a space to practice resilience, connect with their peers, and recharge for continued COVID related demands. Moreover, directors were the critical link to their units’ well-being and ability to maintain job performance. The challenge was building an impactful yet cost-efficient program that could intervene during intense stress, provide a place to learn new skills, and deepen connectivity.

Approach:

• The solution was resilience coaching circles. These small groups met together once a month for six months to discuss strategic themes such as reducing stress, empowering through delegation, and the importance of taking care of yourself to continue to care for others.

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